Meeting audio: conference phones, headsets and webcams

In the meeting room

• Conference phone: a tabletop unit with several microphones and a speaker, for phone meetings or as audio for video calls.
• Extension microphones for long tables.
• Video conferencing systems with built-in audio for medium and large rooms.

At the desk

• Headsets with microphone: noise-cancelling for open-plan offices or reception.
• Wireless (DECT or Bluetooth) for people who get up from their desk during a call.
• Webcam with a good picture and a decent microphone for remote work.

At home

For remote work, a good headset and webcam make more difference than a new computer. With your office extension on the computer, everything is integrated.

Getting it right

• Compatibility with the phones and platforms you already use.
• Microphones with echo and background-noise cancellation.
• Comfort for people who spend hours on the phone.
• Good room acoustics: the best microphone can't fix a room that echoes.