How to protect your business from ransomware

Ransomware encrypts a company's files and demands a ransom to unlock them. It doesn't only hit large companies: small businesses, with less protection, are a frequent target.

Guide · 6 min read · Updated

How it usually gets in

  • Emails with attachments or links pretending to be a supplier, a bank or a courier.
  • Services exposed to the internet: remote desktop, NAS or camera recorders reachable from outside.
  • Reused passwords leaked from another website.
  • Unpatched devices with known vulnerabilities.

The measures that help most

  • Immutable or offline backups: if everything else fails, they let you recover without paying.
  • Updates for systems, applications, router, NAS and cameras.
  • Nothing exposed to the internet: remote access only through a VPN.
  • Two-factor authentication on email, the VPN and critical applications.
  • Separate networks: work computers, cameras, home automation and guest WiFi on different segments, so a problem doesn't spread.
  • Least privilege: each person only accesses the folders they need.
  • Training: recognising a suspicious email prevents many incidents.

If it happens

  • Disconnect affected devices from the network, without switching them off if possible.
  • Call your trusted technician before touching anything else.
  • Check which backups are intact and plan the restore.
  • Change the passwords involved.

Frequently asked questions

Is antivirus enough?

It's necessary, but not enough. Real protection combines backups, updates, secure remote access, two-factor authentication and a well-segmented network.

Connect · Protect · Automate · Control

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