Centralised management of communication devices

With ten phones you can go one by one. With fifty, several sites or a hotel, centralised management saves time and prevents mistakes.

Guide · 4 min read · Updated

What it enables

  • Zero-touch provisioning: plug in a new phone and it downloads its own configuration.
  • Firmware updates scheduled for all devices at once.
  • Monitoring: which devices are online, which have dropped, and alerts.
  • Configuration backups to replace a faulty unit in minutes.
  • Remote diagnostics without a site visit.

Manufacturer platforms

Manufacturers offer their own tools: Grandstream, for example, has GDMS, a cloud platform for managing the brand's phone systems, phones, intercoms and network equipment.

Security

Keeping devices updated and monitored is part of security: a phone or intercom with old firmware is a way into the network. Centralised management makes it easier to keep everything current.

Frequently asked questions

Do I have to manage it myself?

No. With our maintenance service, we handle updates, monitoring and configuration changes.

Connect · Protect · Automate · Control

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